For Live Assistance, Call or Text
(847) 680-445018" Sterling Silver 0.9 mm Box Chain with Lobster Clasp
Drop a HintFedEx Ground ($14.95) between Tuesday, January 14th and Friday, January 17th
FedEx 2 Day ($29.95) between Wednesday, January 8th and Thursday, January 9th
FedEx Standard Overnight ($55.95) Tuesday, January 7th
USPS Priority Mail 2-Day ($0.00) between Wednesday, January 8th and Thursday, January 9th
USPS Priority Mail Express 1-Day ($29.95) between Tuesday, January 7th and Wednesday, January 8th
Free Pickup in Store Monday, January 6th
Returns may be made for store credit within 14 days of purchase. The item the customer wants to return for credit must be unworn, in good condition and without any need of repair. Certain special orders and altered items may be non-returnable and/or subject to restocking fees.
Items purchased between THANKSGIVING and CHRISTMAS may be returned until January 15th.
All custom jewelry is non-refundable and requires a 30% deposit before the work begins. Full payment upon receipt of custom work will denote the client's complete satisfaction.
If you have questions , please don't hesitate to contact us at:
Black River Diamond Company
Black River Diamond
753 East Perkins Street
Medford, WI 54451
Bay Area Diamond Company
225 S. Military Ave.
Green Bay, WI 54303
Bay Area Diamond Company - Mundelein
742 S Butterfield Rd
Mundelein, IL 60060
Black River Diamond Company wants to ensure you are happy with your purchase, and we would be happy to work with you to address any concerns you may have or provide more information about our policies should questions arise.
We offer gift cards in any denomination. We always keep information on file, just in case the recipient has lost their gift card. Gift cards never expire.
We recommend bringing us your diamond jewelry for inspection at least every 6 months. Our jeweler will inspect the prongs to help prevent any possible damage or loss of your gemstones. This inspection service is free.
Merchandise can be placed on layaway with the amount of 25% or more of the purchase price for a period not to exceed 3 months. One-fourth of the layaway amount is to be paid in each of the next three months. Alterations & adjustments, such as ring sizing, will be made after the balance has been paid off. Most can be done the same day or within a few days. If you would like us to hold your item after is it paid off, such as in the event of waiting for an upcoming occasion, we will be happy to hold it in our safe until you are ready to take possession.
January 2, 2025
The employees were extremely nice and helpful. They make you feel very comfortable and answer all of your questions. I highly recommend them.
December 31, 2024
I went in to find a present for my daughter's 16th birthday. They were all very helpful in working with my budget and helped with ideas.
December 15, 2024
They were professional, nice and knew their job. Would definitely do business again
December 13, 2024
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December 9, 2024
I've made 2 purchases at Black River Diamond Company and have been completely satisfied with each. Alycia helped me pick out a necklace and helped me put items on a wish list which made my second purchase so easy. My most recent purchase was a Glock watch and the quality is outstanding! The girls always clean and inspect my jewelry when I stop in and are quick to help me and answer my questions.
October 1, 2024
Very friendly ladies and easy to work with.
June 28, 2024
BRDC from day one was excellent. With purchasing my fiances ring first then the help of Alycia to pick out and build my custom ring was such a smooth informational process. She rocked it from beginning to end. We couldnt be more happier with the outcome of my ring and the exceptional care they take with customers orders. Thank you so much!!!!!
May 30, 2024
Every time I’ve stopped in I’ve had a great experience whether for minor watch repairs or to buy a new watch when my old watch died. Very helpful and friendly staff.
May 29, 2024
Danelle is awesome to work with. She is very knowledgeable. I definitely recommend Black River Diamond Company.
April 19, 2024
We always get fabulous service and my resized and reset ring turned out beautifully.
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Check out with Sezzle and split your entire order into 4 interest-free payments over 6 weeks.