Kelly and the entire team is fantastic at Black River! Not only is their customer service top notch, so are their prices! Have gone through them on two separate occasions and will be back for any of our jewelry needs in the future. Save the time of shopping several different places and just give them a call, you won’t be disappointed. 10/10 experience across the board!
Carson Hildebrandt
Posted on Google February 4, 2025
Took some rings in to get cleaned and repaired. Excellent work, quick turnaround time, and very reasonably priced!
Angela Rinka
Posted on Google February 1, 2025
Alycia was so helpful and personable! Would definitely buy again!
Jessica Faude
Posted on Google January 18, 2025
This was my first time at Black River Diamond in Medford. What an Outstanding Experience !! Both Alycia and Danelle were so wonderful !! I will for sure recommend them to all ; and look forward to revisiting as well !! Thank you again for the Amazing Customer Service and Beautiful Bracelets!! 🌹💝✨️
Amy Fredrikson
Posted on Google January 9, 2025
The employees were extremely nice and helpful. They make you feel very comfortable and answer all of your questions. I highly recommend them.
Heidi Clark
Posted on Google January 2, 2025
Very friendly ladies and easy to work with.
Arthur W Slater
Posted on Website October 1, 2024
BRDC from day one was excellent. With purchasing my fiances ring first then the help of Alycia to pick out and build my custom ring was such a smooth informational process. She rocked it from beginning to end. We couldnt be more happier with the outcome of my ring and the exceptional care they take with customers orders. Thank you so much!!!!!
Courtney Ziembo
Posted on Website June 28, 2024
Every time I’ve stopped in I’ve had a great experience whether for minor watch repairs or to buy a new watch when my old watch died. Very helpful and friendly staff.
Michael Shiffler
Posted on Website May 30, 2024
Danelle is awesome to work with. She is very knowledgeable. I definitely recommend Black River Diamond Company.
Penny Olson
Posted on Website May 29, 2024
We always get fabulous service and my resized and reset ring turned out beautifully.
Judy Partridge
Posted on Website April 19, 2024
Very satisfied with the help in finding the right ring for me. Nice people to work with.
Wendy R
Posted on Website February 15, 2024
Wow! Great Job BRDC. We are impressed with the quality of repair work done on my 40 year old wedding ring, a homemade piece of jewelry from a family member that had broken. We took it in uncertain if it was possible to fix. Upon return, OUTSTANDING AND SO BEAUTIFUL! Thank you so kindly!
Shelby M.
Posted on Website February 12, 2024
Great service is definitely expected here!
Bob T
Posted on Website February 8, 2024
Service is always great! They get ya in and out at your speed and it’s quality service!
Tyler Hines
Posted on Website February 5, 2024
Always a great experience at Black River Diamond Company in Medford the girls are so friendly and helpful
Dawn Zickert
Posted on Website January 26, 2024
I brought my 30-yr old wedding ring in to be resized, cleaned and repaired. It looks brand new again! I’m so happy with the quick and professional job Black River Diamonds did to bring this ring back to life. Thank you!
Tara W.
Posted on Website January 13, 2024
Morgan went the extra mile to help me find my wedding jewelry. She printed off different options so I could decide what was right for me. I Highly recommend Black River Diamond company in Medford for any of your jewelry needs!
Abby Tomandl
Posted on Website November 4, 2023
Morgan went the extra mile to help me find my wedding jewelry. She printed off different options so I could decide what was right for me. I Highly recommend Black River Diamond company in Medford for any of your jewelry needs!
Abby Tomandl
Posted on Website November 4, 2023
Morgan went the extra mile to help me find my wedding jewelry. She printed off different options so I could decide what was right for me. I Highly recommend Black River Diamond company in Medford for any of your jewelry needs!
Abby Tomandl
Posted on Website November 4, 2023
Black River Diamond did an excellent job at soldering my rings together! Love how they perform all work in-house rather than shipping it off. Turned out beautifully!!
Emily Halopka
Posted on Website October 22, 2023
Had a great experience at black river diamond. Staff was knowledgeable and very helpful. The selection was wonderful and I loved the final product.
Scott Baehr
Posted on Website October 22, 2023
Always happy with my visits. Keep up the great work!
Lisa Donaghe
Posted on Website October 11, 2023
The staff is really helpful and friendly. Definitely the only jewelry store I will be doing business with!
Dawn Rilling
Posted on Website October 9, 2023
My daughter and I had a fun time getting the permanent bracelets!
Brenda Machon
Posted on Website October 5, 2023
I love Black River Diamond! They were always so helpful when I went looking for a wedding band and service is amazing and quick! My ring turned out amazing and the staff is always so friendly! I live about 40 minutes away and will always make the drive there before going to a jewelry store in Wausau.
Emily W
Posted on Website October 2, 2023
Had a very good experience at Black River Diamond. The girls were very nice & helpful, especially Morgan. Very Happy. Thank you
Vicki L
Posted on Website June 20, 2023
Help put together a Beautiful Mother’s ring. Absolutely love it. So do my boys. Danelle was amazing, very friendly, and patient with me putting together a very stunning ring. Thank you Black River Diamond.
Pam Nelson
Posted on Website June 18, 2023
First time Customer the Ladies there were nice and helpful. Definitely will return for more pieces.
Phil Kissinger
Posted on Website June 2, 2023
It was a very good first experience, super nice people and very helpful.
Austin H
Posted on Website March 4, 2023