All 50 U.S. States including District of Columbia, Puerto Rico, Alaska and Hawaii
We do not currently ship to P.O. Boxes
We do not ship outside of the United States
Complimentary Shipping
Our USPS Priority Mail 2-Day shipping offers FREE shipping on all orders!
Shipping Methods
FedEx Ground ($14.95) between Wednesday, September 17th and Saturday, September 20th
FedEx 2 Day ($29.95) between Thursday, September 11th and Friday, September 12th
FedEx Standard Overnight ($55.95) Wednesday, September 10th
USPS Priority Mail 2-Day ($0.00) between Thursday, September 11th and Friday, September 12th
USPS Priority Mail Express 1-Day ($29.95) between Wednesday, September 10th and Thursday, September 11th
Free Pickup in Store Tuesday, September 9th
Return Policies
Returns may be made for store credit within 14 days of purchase. The item the customer wants to return for credit must be unworn, in good condition and without any need of repair. Certain special orders and altered items may be non-returnable and/or subject to restocking fees.
Items purchased between THANKSGIVING and CHRISTMAS may be returned until January 15th.
Custom And Special Order Items
All custom jewelry is non-refundable and requires a 30% deposit before the work begins. Full payment upon receipt of custom work will denote the client's complete satisfaction.
If you have questions , please don't hesitate to contact us at: Black River Diamond Company
Black River Diamond 753 E. Perkins Street Medford, WI 54451
Bay Area Diamond Company 225 S. Military Avenue Green Bay, WI 54303
Bay Area Diamond Company - Mundelein 742 S. Butterfield Road Mundelein, IL 60060
Black River Diamond Company wants to ensure you are happy with your purchase, and we would be happy to work with you to address any concerns you may have or provide more information about our policies should questions arise.
Gift Cards
We offer gift cards in any denomination. We always keep information on file, just in case the recipient has lost their gift card. Gift cards never expire.
Diamond Inspections
We recommend bringing us your diamond jewelry for inspection at least every 6 months. Our jeweler will inspect the prongs to help prevent any possible damage or loss of your gemstones. This inspection service is free.
Layaway
Merchandise can be placed on layaway with the amount of 25% or more of the purchase price for a period not to exceed 3 months. One-fourth of the layaway amount is to be paid in each of the next three months. Alterations & adjustments, such as ring sizing, will be made after the balance has been paid off. Most can be done the same day or within a few days. If you would like us to hold your item after is it paid off, such as in the event of waiting for an upcoming occasion, we will be happy to hold it in our safe until you are ready to take possession.
Warranties
Availability:Ships Tomorrow (cutoff time was 4:00 pm EST)
For over 100 years, Ostbye has cemented its status as a leading manufacturer of bridal and fashion jewelry. Through the four generations of family-owned leadership, Ostbye always has stayed true to its mission of exemplary quality, service and value. Ostbye's collections include Forever Elegant® Bridal, Ostbye Bridal, Celebration Bridal, Diamond Wraps & Inserts, Diamond Fashion & Anniversary, Diamond Pendants & Earrings, Shimmering Diamonds®, Sparkle Lane™, Diva Diamonds® and Men's Jewelry.
